The latest evolution of vLink Hub brings a smarter Dashboard, a secure document Library and customer-led artwork approvals into one self-service platform.
Managing orders, documents and account activity should not depend on chasing emails or waiting for updates. That is why we continue to develop vLink Hub around one clear goal: giving customers faster access to the information and tools they need.
vLink Hub 2.1 builds on the platform’s existing order management, reporting and account administration features. The latest release introduces three significant improvements designed to simplify daily account management, strengthen visibility and put customers firmly in control.
See what matters, faster
The new Dashboard gives users a clear overview of their account as soon as they log in.
Key order information, reporting access, document notifications and recent activity are brought together in one place. This helps users understand what needs attention without moving between multiple pages or systems.
The Dashboard also includes a dedicated News section for important platform updates, service information, promotions and announcements. Content stays relevant and available directly within vLink Hub, keeping customers informed without adding more emails to already crowded inboxes.
One secure home for documents
The new Library provides a central location for important documents, artwork and brand assets.
Instead of relying on separate email chains, shared folders or individual records, authorised users can access the latest information directly through their account.
Permission-based controls protect sensitive content. Restricted documents remain available only to administrators and users who have been given the correct access, helping businesses manage confidential information with greater confidence.
Artwork approval, without the email trail
vLink Hub 2.1 also introduces a structured artwork upload and approval process.
Customers can review artwork, approve it for production or reject it with clear feedback. This creates a more direct process between the customer and vGroup, reducing unnecessary administration and helping projects move forward faster.
Keeping artwork and approvals within the platform also gives customers a clearer view of current status. Everyone works from the same information, reducing uncertainty and avoiding outdated files.
Built around customer control
These improvements make vLink Hub more than an order-tracking platform.
It is becoming the central point for managing orders, reports, documents, artwork and user access across customer accounts. Available 24/7, it gives teams the freedom to find information, review activity and take action when it suits them.
vLink Hub 2.1 delivers more visibility, clearer governance and fewer manual processes. It is another step towards a simpler, more connected customer journey.
